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Service is provided 24 hours a day, 7 days a week.
By Mail:Bureau of Revenue CollectionsP.O. Box 609, Bel Air, Maryland 21014.
In Person:220 South Main Street Bel Air, Maryland 21014
Office hours are Monday through Friday 8:00 a.m. to 5:00 p.m.Except on County holidays A "drop-box" for payment is also located at this address.
By Telephone:To make a payment by phone, call 1.844.836.9732
Visa®, MasterCard®, and Discover® credit cards and electronic checks are accepted. A convenience fee may apply.
In general Harford County's treated water contains chlorine to disinfect the water (1.0 to 1.5 parts per million), and fluoride (0.7 parts per million). The pH of the treated water is maintained at 7.2 - 7.3 and phosphate is added to protect piping. Carbon is used to remove odor and taste, but the carbon is filtered out before the finished water leaves the plant. A Consumer Confidence Report (CCR) is prepared annually and is provided to all customers in accordance with federal and state requirements. To view the Latest CCR .
In addition to the tests performed at the treatment plant, 100 samples each month are analyzed from various areas of the County water distribution system and tested for bacteria, and chlorine residual. If any test is positive, a new sample is taken from the same area and re-tested. Positive findings must be reported to the Maryland Department of the Environment, and the public would be notified through the media. Harford County has never had a confirmed positive reading related to the water quality of the distribution system.
And periodic samples are taken throughout the distribution system to demonstrate compliance with the lead and copper rule and the disinfection byproducts rule.
Harford County DPW has implemented this program to replace water meters that are currently greater than 15 years old at no charge to our customers.
If your old meter is located outside your home our mechanics will swap out the meter without contacting you. If your meter is inside your home it will require our mechanics have access inside your home to exchange the meter requiring you to schedule an appointment. You will be notified of the need to contact us for scheduling. Someone at least 18 years old must be home during your installation appointment. In addition, consider the following:
The new meter will typically operate the same as the old meter. All water meters in Harford County have a wireless device that transmits the meter readings on a licensed radio frequency over a short distance to a handheld.
You may detect a slight increase in your water bill. As meters age, they tend to run slower and lose accuracy over time. The new meters record consumption more accurately.
Please call the Harford County Division of Water and Sewer Maintenance Department at 410-612-1612.