Availability of Public Water and/or Sewer Services
To determine if public water and/or sewer is available to your property, please contact us.
In order to assist our staff in responding to your inquiry, it would be helpful if you have as much of the following information as possible:
- Community or subdivision in which property is located
- Is the property improved or unimproved; meaning is there an existing dwelling?
- Lot number, parcel number, or tax map number
- Street address or nearest intersection or cross-street
- Name of property owner
If your property is located within one of the incorporated municipalities of Town of Bel Air, City of Aberdeen, or the City of Havre de Grace, service is not provided by the County. Please contact their public works department directly.
Commercial Application for Connecting to Public Water and/or Sewer Services
A Commercial Service Application (non-residential) must be submitted to the Division for the connection to public water and/or sewer. This Commercial Application flowchart details the step-by-step process to obtain public water and/or sewer service.
If a new service must be constructed to “tap” into the main water/sewer line, then a drawing must accompany the application. The property owner is responsible for hiring a licensed utility contractor to install the proposed water and/or sewer service.
The Division requires a pre-application meeting for all new or redevelopment customers who are required to fill out a Commercial Application. The pre-application meeting will improve the process by providing feedback in the earlier stages of the design process, which may provide opportunities for optimized design that can help reduce onsite water utility costs and possibly reduce the meter size resulting in lower costs to the owner/developer and a more accurate meter registry for the County. Since domestic and fire service demands are critical in sizing the meter, the developer/owner must engage the services of a professional fire protection design firm as early in the design process as possible to provide the required sprinkler and on-site fire demands to support meter sizing.
Prior to a Commercial Application being approved by the County, hook-up fees must be paid prior to the pre-construction meeting.
Property owners and/or contractors must not commence work prior to the pre-construction conference. Call the Water & Sewer Maintenance Section at (410) 612-1612 prior to the pre-construction conference, anticipated start work date, appropriate inspection requests, or the final Use & Occupancy (U&O) Inspection. The contractor must have a copy of the approved Commercial Service Application and site plan at the pre-construction conference and on-site. Any changes must be approved by the County prior to installation.
For any questions or assistance during the commercial application process, contact us.
Commercial Service Application (CSA)
Fixture Count Commercial Form
Inside Water Meter License Agreement Form
No Fixture Change Certification
Approved list of Supplies and Materials
Approved Certification for Contractors
Water & Sewer Standard Specifications
Water & Sewer Design Guidelines
Residential Application for Connecting to Public Water and/or Sewer Services
To establish water and/or sewer service at your residence, a Residential Service Application (RSA) is required to be submitted, reviewed and approved prior to construction of the water and/or sewer service. This Residential Application flowchart details the step-by-step process to obtain public water and/or sewer services.
If a new service must be constructed in order to “tap” into the main water and/or sewer line, the property owner is responsible for hiring a licensed utility contractor to install the proposed water and/or sewer service. When you obtain prices from private contractors, keep in mind that a County inspector must be on-site while the work is being performed for which you will be billed per hour for the County inspector's time.
The contractor must show on a drawing where they will be tapping the water and/or sewer service and this should be attached to the application at submittal. The contractor will be required to schedule a pre-construction meeting with the Water & Sewer Maintenance Section at prior to the start of construction.
Prior to a Residential Application being approved by the County, hook-up fees must be paid prior to the pre-construction meeting. Hook-Up fees are collected for each new connection and are used to pay the debt incurred to operate the water treatment plants, maintain the infrastructure that distribute the treated water, including the pipes, water tanks, and booster stations that brings the water to your property and for the over miles of sewer pipes which take the sewage away for treatment and disposal.
Questions may be directed to (410) 638-3300 or e-mail.
Deputy Director of Water & Sewer
Availability & Permit Inquiries
Phone: (410) 638 - 3300
Monday - Friday
8:00 a.m. - 5:00 p.m.
3334 Abingdon Road
Abingdon, MD 21009